NWA Mobile2.7 - App Store

Northwest Administrator’s, Inc. (NWA) has been providing services to clients throughout the Western United States since 1958 and is a recognized leader in providing third-party administration services. We specialize in providing comprehensive administration services for health and welfare benefits and pension plans tailored to Taft-Hartley trusts.

Northwest Administrators, Inc.’s updated mobile application features a refreshed design and intuitive interface with easily accessible menu options, ensuring a smooth and efficient navigation experience. We have enhanced security, improved existing functionality and added new features. Whether you are a participant or a client, NWA’s mobile application keeps your health, welfare, and pension information at your fingertips.

Version History Update per Apple’s Age Rating policy 2.7 Jan 6 Library components upgrade 2.6 09/10/2025 Minor upgrade 2.5 08/28/2025 Provided ability to open password protected PDF files 2.4 05/21/2025 • Price Comparison Tool: Integrated Single Sign-On (SSO) functionality to the Price Comparison tool, enabling users to effortlessly obtain estimates for services, providing price transparency.
• Minor bug fixes. 2.3 05/13/2025 Minor bug fixes 2.2 03/12/2025 Enhanced Security Features

• Multi-Factor Authentication (MFA): Adds an extra layer of protection to safeguard your account.
• Biometric Login: Streamlines access with top-tier security using fingerprint or facial recognition.
• Password Recovery: Easily set a recovery email or reset your password if needed.

Improved Functionality

• Push Notifications: Stay informed with alerts when new messages or updates are available.
• Document Uploads: Securely submit images and documents directly through the app.
• Revamped Document Viewing: Quickly open, view, and share documents, forms, or statements via email or text.
• Contact Us Form: Submit questions or concerns securely through an integrated form.
• Office Locator: Link directly to map locations for the nearest NWA office.

Expanded Features for Health Plan Users

• Claims Information: Access expanded claims details, including total charges, payments, and patient responsibility.
• Benefit Status: View your out-of-pocket and deductible information, with quick access to relevant claims.
• Member ID Cards: Easily access plan coverage details for you and your dependents.

New Features for Pension Users

• Pension Balance: Effortlessly view and track your pension balance. 2.0 02/27/2025 1. iOS SDK upgrade.
2. Minor Bug Fixes and Enhancements.
3. Security Enhancements. 1.7 07/13/2023 1. iOS SDK upgrade. 
2. Minor Bug Fixes and Enhancements. 
3. Security Enhancements. 1.6 07/12/2023 Minor Bug Fixes 1.5 09/20/2017 Minor Bug Fixes and Improvements
Optimized for iOS 11.0 1.4 09/11/2017 1. Account: A new “My Info” feature has been added to allow participants to access or modify their contact information.

2. Account: A new “Manage Protected Health Information” feature has been added to allow participants to share their claims/benefits information online with their eligible family members.

3. Hour Bank: Certain plans within a Trust stipulate that all hours worked by a participant (and as reported by their employer) be credited to their Hour Bank which is used to grant coverage in order to receive benefits. A new “Hour Bank” feature has been added to allow participants to access their Bank Hours.

4. Optimized for iOS 7.0 1.3 01/28/2014 1. Trust Data Vault: Retain the name of the document when it is opened in via another pdf reader app
2. Eligibility Status: Reverse the order in which the months are displayed
3. Benefit Status: Do Not Display Message when Carrier has NOT been elected
4. Utilizing the extra screen size on iPhone 5
5. Fix for the existing UI issues on iOS 6 and iOS 7 1.2 11/12/2013 Improved look and feel for easy and secure access to participant's personal information.

Added message notification functionality.

Improved access to Forms and Documents for both participants and clients. 1.1 09/06/2012 1.0 05/10/2012